Returns & Refunds Policy
30-Day Money-Back Guarantee & Returns Policy
Shop SMACO with total confidence. If your mini scuba tank or gear doesn’t meet your expectations, return it within 30 days of delivery for a full refund — no questions asked.
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30-Day Guarantee
Love it or your money back
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Simple Process
Just email us — we guide you step-by-step
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Fast Refunds
Money back to your card in 3–10 days
How to Return Your SMACO Product
- Email contact@smacodive.com with your order number within 30 days of delivery
- Wait for our team to approve & send you the official return instructions (usually within 24h)
- Pack the item in original box with all accessories (unused & undamaged)
- Ship to our US warehouse (prepaid shipping by customer)
- Receive full product refund minus $50 processing fee once inspected
Key Return Conditions
- Must be unused, in original packaging with all parts & accessories
- Only applies to purchases made on smacodive.com (for third-party retailers, contact the store directly)
- Customer pays return shipping + any customs/duties
- $50 USD processing fee applies per return
- Original shipping fees and shipping protection fees are non-refundable
Return Address (USA)
SMACO Returns
C/O 2221 Remington Ave
Ontario, California 91762
United States
Order Cancellations
You can cancel any order before it ships at no cost. Once shipped, cancellation is no longer possible — please use our return process instead.