Returns & Refunds Policy

30-Day Money-Back Guarantee & Returns Policy

Shop SMACO with total confidence. If your mini scuba tank or gear doesn’t meet your expectations, return it within 30 days of delivery for a full refund — no questions asked.

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30-Day Guarantee

Love it or your money back

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Simple Process

Just email us — we guide you step-by-step

Fast Refunds

Money back to your card in 3–10 days

How to Return Your SMACO Product

  1. Email contact@smacodive.com with your order number within 30 days of delivery
  2. Wait for our team to approve & send you the official return instructions (usually within 24h)
  3. Pack the item in original box with all accessories (unused & undamaged)
  4. Ship to our US warehouse (prepaid shipping by customer)
  5. Receive full product refund minus $50 processing fee once inspected

Key Return Conditions

  • Must be unused, in original packaging with all parts & accessories
  • Only applies to purchases made on smacodive.com (for third-party retailers, contact the store directly)
  • Customer pays return shipping + any customs/duties
  • $50 USD processing fee applies per return
  • Original shipping fees and shipping protection fees are non-refundable

Return Address (USA)

SMACO Returns
C/O 2221 Remington Ave
Ontario, California 91762
United States

Order Cancellations

You can cancel any order before it ships at no cost. Once shipped, cancellation is no longer possible — please use our return process instead.

Questions? We’re Here to Help 24/7

Email Us → contact@smacodive.com